Need assistance with wallet recharges, card generation, or billing queries? Reach out to our dedicated support desk.
Quick solutions to common questions before reaching out.
Banking payment gateways occasionally take 2-5 minutes to confirm settlement. If not updated within 15 minutes, email us your UPI/Card UTR or Transaction ID and we will manually reconcile or refund it.
If your wallet balance was deducted but a technical glitch prevented file download, the deducted credit will be restored to your account or refunded as per our Refund Policy.
No. All recharge packs on Rapid PVC come with 100% Lifetime Validity. Your unutilized balance remains in your account indefinitely until used.